r/cryptocurrency Apr 7, 11:34 AM
r/cryptocurrency Title:
Exolix refunded my funds to a different address without authorization – need advice
Body:
Hi everyone,
I’m dealing with a serious issue with Exolix and would really appreciate your advice.
I sent 500 USDT via BSC for an exchange. The transaction was confirmed, but later their support said it failed AML checks and that they would issue a refund.
I confirmed the refund to my original address:
0x94F1Fa345f242126a7FC18DcCEac4D3cA5BE0b69
However, after a long delay, they claim the funds were refunded to a completely different address:
0x659D2De729d254686d38107B69948de988549923
This address is NOT mine and I never authorized any change.
What’s worse is that their support admitted that user identity can be verified using exchange ID and TXID (which I provided multiple times), yet they still processed the refund without proper verification.
Now they are blaming me, saying I made information public.
To me, this looks like a serious security failure on their side.
Has anyone experienced something similar with Exolix or other instant exchanges?
Is there anything I can do at this point to escalate this or recover my funds?
Thanks in advance for any help.
#exolix
submitted by /u/DrAli1981
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